FAQs

THE SWW METHOD™

How do I sign up for The SWW Method®?

If you would like to sign up for The SWW Method® you can so do by clicking HERE.

I have been on every diet out there. How is your program different?

First and foremost, we can proudly state that The SWW Method™ is NOT a diet. It is a lifestyle. We provide you with a sustainable framework to help you structure your day by focusing on basic nutrition principles and lifestyle practices rather than eating x-calories or this type of food for however many days. You will not be left hungry and nutrient deprived.

Our prerogative throughout the SWW Method™ is to provide you with basic nutrition and health education to apply to your everyday life. Having the knowledge and understanding of how your food and lifestyle choices impacts your health will allow you to make conscientious changes to your daily routine. We want you informed so you can better take care of your person and feel satiated, balanced and whole. 

You'll be able to FLOW effortlessly through life. Diets don't teach you that.

I am not a great cook and my days are long. Does your method require lots of time in the kitchen?

Nope! You can easily follow the SWW™ principles without spending hours in the kitchen. Our recipes are super simple, and the framework is easy enough to implement when dining out and traveling. You will also gain access to our SWW™ Meal Delivery Service and will have the opportunity to order ready-made meals straight to your door!

How do I access The SWW Method™ Course?

Once the product is purchased you will receive an email with the login instructions. If you have been part of a SWW™ program before you will use your previous login credentials. If you are new to the SWW™ community, you will receive an email with a temporary password. You will be prompted to change your password upon your first login.

How long do I have access to The SWW Method™ course?

You will have access to the course for the duration of the 6-week course. For continued access after the program is complete, please talk to your coach about membership options.

What do I do if I forgot my password?

Click here and on the bottom of the page hit forgot password. You will be emailed directions to reset your password.

How long of a commitment is The SWW Method™ program?

The SWW Method™ is a 6-week group coaching program.

What do I do if I cannot make a group coaching call?

All of the group coaching calls are recorded and available for you to watch online or through the app.

Do you offer refunds for The SWW Method™?

Services and other products available by and through the Site are non-refundable. Notwithstanding, and solely in connection with The SWW Method™ online course, if you are not 100% satisfied, you can request a refund if (i) you initiate the refund request within seven (7) days from the date of purchase, and (ii) you have accessed no more than two (2) videos from the course. If the request is eligible, you will be refunded for the full purchase price less any applicable processing fees. Please email us to initiate a refund. Refunds processing times may vary.

What if I need to cancel or reschedule my coaching call?

If the Client needs to cancel or reschedule the appointment, the Client must do so 12 hours before the scheduled appointment. Cancellations made 12 hours or less before an appointment, as well as missed appointments, will incur a $100 fee. 

THE SWW METHOD™ ONLINE COURSE

How do I access my The SWW Method™ Online Course?

Once the product is purchased you will receive an email with the login instructions. If you have been part of a SWW™ program before you will use your previous login credentials. If you are new to the SWW™ community, you will receive an email with a temporary password. You will be prompted to change your password upon your first login.

How long do I have access to The SWW Method™ Online Course?

You will have access to the course for 90 days from your purchase date.

What do I do if I forgot my password?

Click here and on the bottom of the page hit forgot password. You will be emailed directions to reset your password.

I meant to buy The SWW Method™ Group Coaching Program?

Please email us if you would like to be in the other method course prior to starting and we can help put you into that program.

Do you offer refunds for The SWW Method™ Online Course?

Services and other products available by and through the Site are non-refundable. Notwithstanding, and solely in connection with The SWW Method™ online course, if you are not 100% satisfied, you can request a refund if (i) you initiate the refund request within seven (7) days from the date of purchase, and (ii) you have accessed no more than two (2) videos from the course. If the request is eligible, you will be refunded for the full purchase price less any applicable processing fees. Please email us to initiate a refund. Refunds processing times may vary.

LIFESTYLE PROGRAMS

How do I book a consultation with Sarah?

If you would like to book a consultation with Sarah you can so do by clicking HERE.

What's discussed during a consultation with Sarah?

During a 1:1 consultation with Sarah, you will be able to discuss your current lifestyle and goals Sarah will evaluate the best program for you moving forward. Consultations are also a great opportunity to ask questions about our programs and see if we are the right fit for you!

How does SWW™ choose the coaches for their clients?

Sarah carefully evaluates each client's lifestyle and goals and selects a coach that she feels is the best fit for the client. All of our coaches go through intensive training on The SWW™ Method, however, each coach brings their own specialty to the team. Sarah will partner you with the coach whose specialty best suits your needs.

What is the length of a lifestyle program?

Lifestyle programs are typically 12 weeks as we find this is the best length of time to create lasting habits and see great results.

How many 1:1 calls do I get with my coach during a lifestyle program?

During our lifestyle programs, you will get weekly 1:1 coaching calls with your coach.

Does SWW™ partner with any doctors?

Yes, SWW™ partners with doctors across many specialties. Access to these practitioners is available to our 1:1 clients in specific lifestyle programs only.

What if I need to cancel or reschedule my coaching call?

If the Client needs to cancel or reschedule the appointment, the Client must do so 12 hours before the scheduled appointment. Cancellations made 12 hours or less before an appointment, as well as missed appointments, will incur a $100 fee. 

SHIPPING AND RETURNS

What is your return policy?

For Programs: Services and other products available by and through the Site are non-refundable. Notwithstanding, and solely in connection with The SWW Method™ course, if you are not 100% satisfied, you can request a refund if (i) you initiate the refund request within seven (7) days from the date of purchase, and (ii) you have accessed no more than two (2) videos from the course. If the request is eligible, you will be refunded for the full purchase price less any applicable processing fees. Please email us to initiate a refund. Refunds processing times may vary.

For SWW™ Products: You have 14 days after the item has been fulfilled to return your item for a full refund if your product is unopened. To initiate the return please click HERE. When you request a return, we will send you a shipping label and deduct $7.95 from the refund for return shipping costs.

What is your shipping policy?

PRODUCTS: In stock items will be shipped out within 24 hours. For ground shipping please allow 3-5 business days for your order to arrive. For expedited shipments, orders must be placed by 12pm EST. All expedited shipments placed over the weekend will be shipped out on the next business day.

ONLINE COURSES: If you purchased any of the following: The SWW Method™ Online Course, SWW™ 30-Day Challenge, SWW™ Family Meal Planning Guide, or the SWW™ Adrenal Support Guide you will receive and email after your purchase that gives you access to the product. 

SWW METHOD™: If you purchased The SWW Method™ you will receive an email that details the timeline of when you will be giving access to the program.

SWW™ RESTORE

Why do I need minerals?

Due to mineral loss in our soil and chronic stress many individuals are depleted in essential electrolytes, especially magnesium. Stress utilizes vitamins and minerals at an expedited rate to service the body and ensure it survives the stressor. Consequently, stress can leave us depleted of many of our essential nutrients, such as magnesium, vitamin B12 and sodium. We require a greater intake of these nutrients when stressed or undergoing high intensity exercise. This blend is beneficial for replacing electrolytes consistently lost through sweat, urination, elimination and stress. Due to the presence of absorbable magnesium and magnesium’s role in nerve function, this effectively moderates the stress response and promotes a calming effect on the brain, helping you feel more grounded and rested throughout the day and at night.

What are natural flavors?

Natural flavors are defined as flavors derived from plant or animal sources, including fruit, meat, fish, herbs, roots, leaves, buds or bark that are distilled, fermented or manipulated in a lab. Natural flavors sometimes receive a negative connotation because there is little regulation on ingredients that can be labeled as “natural flavors”. Therefore, they can be used to mask questionable ingredients like MSG, but that is not the case with the natural flavors we have selected.

What is included in the SWW™ Restore natural flavors?

Outside of the essential oil extracts derived from blueberry and other botanicals, the only other natural flavoring ingredients listed are dextrose as the carrier and silicon dioxide as the anti-caking agent.

When should I take the minerals?

Add one scoop of minerals to water before bed and after intense exercise. Do not consume within 30 minutes of a meal.

Which minerals are included in the SWW™ Restore?

Sodium bicarbonate, potassium bicarbonate, magnesium glycinate and calcium citrate. As a bonus our minerals also include the vitamin, vitamin B12, which aids in nerve function and energy production.

Why does it include B12?

Vitamin B12 has many different roles in the body. Since a lot of us struggle with varying degrees of chronic stress we are frequently depleted of this precious vitamin. It has an important role in making sure our bodies are able to produce cellular energy and function properly. It is also necessary for cell growth and brain function. We include B12 to help you feel ready to deal with all of life’s stressors.

Can I take this if pregnant, breastfeeding, or trying to get pregnant?

If you are pregnant or nursing, taking any medication, or have any medical condition, always consult your health care professional prior to using any SWW™ products. With that said, SWW™ Restore is an excellent way to get the added minerals your body needs during pregnancy. Please always consult your doctor first before taking any product.

Why does this include sodium bicarbonate rather than sodium chloride?

One of our primary pillars at SWW™ is alkalization! We believe that due to our current environment full of toxins and the Standard American Diet, most individuals are constantly operating in a more acidic state, which leads to mineral depletion. After a full day, intense workouts, likely some indulgences at dinner, this blend not only helps replace depleted minerals but re-alkalizes the body before you go to bed at night. We want you to be ready for your nightly detox.

How is it sweetened?

We use monk fruit! Monk fruit is a natural, non-calorie sweetener. It supports healthy blood glucose levels and typically does not cause any digestive issues.

How does it compare to competitors?

Alkamind: The primary benefit of Restore over Alkamind is the additional ingredients of vitamin B12 and double the amount of magnesium. The additional magnesium will provide more of a calming effect to the brain to support a wind-down routine before bed as well as muscle relaxation. As stress causes depletion of magnesium and magnesium has a necessary role for inhibiting an overactive stress response, most individuals require greater levels of magnesium than what they are currently getting in their diet. 

LMNT: This is not entirely a comparable product as they both have completely different goals. The goal of LMNT is to replace electrolytes lost when exercising / sweating - hence the high concentration of sodium chloride and potassium chloride. The purpose of Restore is to support acid base balance and increase magnesium intake - hence utilizing sodium bicarbonate and potassium bicarbonate to neutralize acid.

Moon Juice: These are not really comparable products as Moon Juice only contains various forms of magnesium and L-theanine, not any other minerals. Its main purpose is to increase magnesium intake and L-theanine to promote a calming effect on the brain and support individuals dealing with an overactive stress response. SWW™ is implementing this as well as replacing other electrolytes to support electrolyte balance and enhance alkalinity in the body. 

ATHlytes: Similar to LMNT, this is not entirely a comparable product as they both have different goals. The goal of ATHlytes is to replace electrolytes lost when exercising / sweating - hence the high concentration of sodium from himalayan sea salt. The purpose of SWW™ Restore is to support acid base balance and increase magnesium intake - hence utilizing sodium bicarbonate and potassium bicarbonate to neutralize acid.

CALM: These are not really comparable products as CALM only contains magnesium carbonate, not any other minerals. Its main purpose is to increase magnesium intake. SWW™ Restore uses a more absorbable form of magnesium, magnesium glycinate, and replaces other electrolytes to support electrolyte balance and enhance alkalinity in the body.

How do I make sure it dissolves properly?

We at SWW™ love to use a portable frother and froth the minerals in 4 ounces of cold water. However, you can just as easily mix it into cold water with a fork.

Why won’t my minerals fully dissolve?

Some minerals require more wetting time than others in order to fully dissolve. In our blend, as tested by the lab, the magnesium glycinate, sodium bicarbonate, potassium chloride and natural blueberry mostly fully dissolve in water. Calcium citrate, also present in our blend as a natural preservative, will mostly dissolve with some slight settling over time. This is natural as calcium citrate is not fully soluble in water. We recommend you consume immediately upon mixing to avoid unnecessary settling.

Is the magnesium in an absorbable form?

Yes, our magnesium is in the form of magnesium glycinate. This is one of the most absorbable forms of magnesium, unlikely to have a negative impact on the GI tract. Magnesium has a calming effect on the body, supports a healthy stress response, and promotes better sleep. It also promotes the production of the neurotransmitter, GABA, in the brain, which calms down nerve activity.

Do I need to add in minerals in any other forms?

Yes, but the amount depends on your lifestyle and what your needs are. If you are dealing with a lot of stress you may need more magnesium. If you just finished a really intense workout and you are depleted of salt, you may need to add an electrolyte packet to your water. It really depends on you and what your lifestyle looks like. Yet you should always eat mineral-rich, whole, nutritious foods in addition to these supplements.

Is there a minimum monthly commitment for the subscription?

Yes. SWW™ product subscriptions require a 2-month minimum commitment. You are able to cancel anytime after the initial 2 months.

SWW™ ALKALIZE

Why do I need Alkalize in my daily routine?

Due to mineral loss in our soil and chronic stress many individuals are depleted in essential electrolytes, especially magnesium. Stress utilizes vitamins and minerals at an expedited rate to service the body and ensure it survives the stressor. Consequently, stress can leave us depleted of many of our essential nutrients, such as magnesium, vitamin B12 and sodium. We require a greater intake of these nutrients when stressed or undergoing high intensity exercise. This blend is beneficial for replacing electrolytes consistently lost through sweat, urination, elimination and stress. Due to the presence of absorbable magnesium and magnesium’s role in nerve function, this effectively moderates the stress response and promotes a calming effect on the brain, helping you feel more grounded and rested throughout the day and at night.

When should I take Alkalize?

We recommend alkalizing first thing in the morning before you expose yourself to any additional acids, which can come from coffee, exercise and daily stressors. We also recommend alkalizing again in the afternoon after you have exposed yourself to a lot of daily stressors and before you indulge at dinner time.

Why are the greens called “Alkalize”?

Greens are extremely alkalizing. Various studies have found that a diet greater than nine servings of fruits and vegetables a day has been shown to increase urine pH, reduce urinary calcium excretion and potentially improve bone turnover markers. Excess acidic exposure can increase bone turnover markers as our bodily minerals (many which are stored in our bones) are utilized as temporary buffers. Over time this can lead to excessive bone break down. Consuming more greens is a simple and effective way to increase our vegetable intake and thus support the body’s ability to alkalize.

How does Alkalize support digestion?

We have billions of bacteria that reside within our digestive tract. Their role is to break down undigested food in order to support waste removal and to have healthy elimination. Yet, just like anything else, bacteria (probiotics) need to be fed. Bacteria love fiber (prebiotics). Greens (rich in fiber) function as natural prebiotics. The more we feed those good bacteria the more we will have regular bowel movements and a healthier GI tract. Greens will only help amp up this process!

How does Alkalize support detoxification?

Although our liver is our main detox organ, those toxins then need to be removed through sweating, urination, breathing or elimination. The more we feed our good bacteria and support elimination the more we support our bodies’ natural detox process to remove toxins. If you aren’t having regular bowel movements then you are not regularly detoxifying.

What ingredients are included in the SWW™ Alkalize?

Alkalize only contains eight ingredients! That’s it. It contains: Organic Wheat Grass Powder, Organic Barley Grass Powder, Organic Oat Grass Powder, Organic Spinach Powder, Organic Barley Grass Juice Powder, Organic Alfalfa Grass Juice Powder, Organic Kale Powder, Organic Turmeric Powder.

Are there any additives and fillers?

There are no additives and fillers. It is just organic greens and turmeric. Nothing else.

How does it compare to competitors?

Alkamind: The primary benefit of the SWW greens over the Alkamind greens is the simplified ingredient list. Less is more. Alkalize only contains eight ingredients compared to the 21 ingredients of Alkamind. Alkamind also contains an organic sprout blend, outside of just pure greens. The SWW Alkalize blend focuses on specific ingredients. As there are less additional ingredients, each of the eight ingredients in Alkalize are in a higher concentration per serving size. Alkalize also contains no sweeteners or natural flavors, compared to Alkamind using monk fruit and natural flavors in their flavored blends. 

AG1:The primary benefit of Alkalize over AG1 is it is 100% organic and only contains eight ingredients. AG1 greens is not entirely a greens powder as it has many other additives which could cause individuals to have a negative reaction. AG1 contains 75 ingredients. AG1 also contains unnecessary additives such as: soy lecithin, pea protein isolate, added vitamins and minerals, silicon dioxide, and natural flavoring. It is also not just a greens powder. It contains added herbs and adaptogens. The more you add other ingredients the less you have of the greens to get their potent alkalizing benefits. The greens in AG1 are also not organic. Based on the excessive ingredients, AG1 will break your fast.

Amazing Grass: The primary benefit of Alkalize over Amazing Grass is it does not contain any additives and it is 100% organic. It is a much simpler formulation of only eight ingredients. Amazing grass contains unnecessary additives: silica (a filler), green tea leaf extract, maca root (a stimulant). Not all of Amazing Grass’s ingredients are organic. 

Raw Organic Garden of Life: The primary benefit of the Alkalize over the Garden of Life greens is the simplified ingredient list. This caters to a much wider audience and is focused on a specific goal (alkalize and detox) rather than trying to squeeze in as many ingredients as possible. Both are completely organic but Garden of life has a lot more ingredients: green juice blend, fruit and vegetable antioxidant blend, sprout blend and enzymes and probiotics. Although it is a good blend the list of ingredients makes it difficult for anyone who has food allergies. This is often a concern for autoimmune individuals. 

Welleco: The primary benefit of Alkalize over Welleco is it is 100% organic and only contains eight ingredients. Welleco greens is not entirely a greens powder as it has many other additives outside of simple greens which could cause individuals to have a negative reaction. As there are less additional ingredients, each of the eight ingredients in the Alkalize are in a higher concentration per serving size. Welleco also has added unnecessary ingredients: gum blend (guar gum, xanthan gum, gum acacia), added vitamins and minerals, added amino acids, green tea leaf extract (stimulating). Welleco also contains added herbs and adaptogens. Eleuthero should only be consumed for specific stages of the stress response and not indefinitely. It is a more stimulating herb. Individuals can have sensitivities and negative responses to various herbal extracts. Welleco is not 100% organic.

How do I make sure it dissolves properly?

We at SWW™ love to use a portable frother and froth the greens in 4 ounces of cold water. However, you can just as easily mix it into cold water with a fork.

Why does it include turmeric?

Turmeric provides amazing benefits for supporting a healthy inflammatory response. This then further supports detoxification and alkalizing in the body.

Do I still need to consume vegetables in my diet?

Yes! We at SWW™ are huge advocates for making vegetables a large part of your diet. Yet, we are aware many individuals struggle to get in fresh, organic greens on a daily basis. We wanted to provide you with something to up your intake in a very convenient way.

How is it sweetened?

It is not sweetened! It is just plain and simple, greens.

Can I take Alkalize when pregnant?

If you are pregnant or nursing, taking any medication, or have any medical condition, always consult your healthcare professional prior to using any SWW™ products. With that said, SWW™ Alkalize is an excellent way to get the alkalizing greens your body needs during pregnancy. Please always consult your doctor first before taking any product.

What is the difference between a greens powder and consuming a greens juice?

Due to the natural sugars found in plants, a green juice will most likely break your fast (even if it doesn’t include any fruit). We still love a good green juice and think this is a great addition to an afternoon alkalize but a greens powder, made up of dehydrated greens and dehydrated greens juice, will not break your morning fast. It is also easy to incorporate into your routine and is more cost effective.

How many servings of greens are in one serving?

Alkalize contains approximately six servings of daily greens in one scoop. This is amazing as the recommended daily intake for fruits and vegetables is about 3-4 servings a day.

Will Alkalize break my morning fast?

It will not! When you take Alkalize first thing in the morning you will be sure to still remain in that healthy, desired fat burning mode.

Is there a minimum monthly commitment for the subscription?

Yes. SWW™ product subscriptions require a 2-month minimum commitment. You are able to cancel anytime after the initial 2 months.