For Programs: Services and other products available by and through the Site are non-refundable. Notwithstanding, and solely in connection with The SWW Method™ course, if you are not 100% satisfied, you can request a refund if (i) you initiate the refund request within seven (7) days from the date of purchase, and (ii) you have accessed no more than two (2) videos from the course. If the request is eligible, you will be refunded for the full purchase price less any applicable processing fees. Please email us to initiate a refund. Refunds processing times may vary.

For SWW™ Products: You have 14 days after the item has been fulfilled to return your item for a full refund if your product is unopened. To initiate the return please click HERE. When you request a return, we will send you a shipping label and deduct $7.95 from the refund for return shipping costs.

PRODUCTS: In stock items will be shipped out within 24 hours. For ground shipping please allow 3-5 business days for your order to arrive. For expedited shipments, orders must be placed by 12pm EST. All expedited shipments placed over the weekend will be shipped out on the next business day.

ONLINE COURSES: If you purchased any of the following: The SWW Method™ Online Course, SWW™ 30-Day Challenge, SWW™ Family Meal Planning Guide, or the SWW™ Adrenal Support Guide you will receive and email after your purchase that gives you access to the product. 

THE SWW METHOD™: If you purchased The SWW Method™ you will receive an email that details the timeline of when you will be giving access to the program.